Privacy Policy of 919bet – Your Data Protected

This Privacy Policy describes how 919bet collects, uses, stores, shares, and protects the personal data of users who access and use the platform — including the website, mobile app, and all available services, such as Sports Betting on the Brasileirão, Copa do Brasil, and MMA, Live Casino, slots, and crash games.

The 919bet acts as the controller of the personal data it processes in the provision of its services, pursuant to Art. 5, item VI, of the General Data Protection Law (LGPD – Law No. 13,709/2018). All data processing activities follow the principles of purpose, necessity, transparency, security, prevention, and non-discrimination established by Art. 6 of the same law.

By registering, depositing via Pix, placing bets, or accessing any feature on 919bet, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, please contact our Data Protection Officer (DPO) at privacidade@919bet.best.

The 919bet collects personal data at different points throughout your journey on the platform. Below is a detailed overview of the data collected and where it comes from:

The personal data collected by 919bet are used exclusively for the following purposes:

• Account creation and management: verify your identity, create your account, process logins, and keep your profile up to date;
• Processing financial transactions: receive deposits via Pix, boleto, credit/debit card, PicPay, or Mercado Pago, and process withdrawals to Brazilian banks such as Nubank, Itaú, Bradesco, and Banco do Brasil;
• Provision of contracted services: offer betting on Brasileirão Série A, Copa do Brasil, MMA, slots, live casino, and all other platform products;
• Identity verification (KYC): meet know-your-customer and anti-money laundering regulatory requirements;
• Customer support: answer questions, resolve issues, and provide assistance in Portuguese 24 hours a day, 7 days a week;
• Account communications: security alerts, transaction confirmations, product updates, and other communications related to your account;
• Personalized marketing (with consent only): sending promotions, bonuses, and platform news — you may opt out at any time by clicking "unsubscribe" in the footer of any email;
• Security and fraud prevention: detect suspicious behavior, multiple accounts, or attempts to abuse 919bet promotions;
• Legal compliance: fulfill regulatory and tax obligations and respond to requests from competent authorities in accordance with Brazilian law.

All personal data processing carried out by 919bet is grounded in one of the legal bases set out in Art. 7 of the LGPD. The applicable legal basis varies depending on the purpose of the processing:

• Contract performance (Art. 7, V): processing required to deliver the platform's services — registration, betting, deposits, and withdrawals;
• Compliance with a legal obligation (Art. 7, II): KYC verification, anti-money laundering compliance, and responding to requests from authorities in accordance with Brazilian law;
• Legitimate interest (Art. 7, IX): fraud prevention, platform security, and continuous service improvement, provided these do not override your fundamental rights;
• Consent (Art. 7, I): sending marketing communications, use of non-essential cookies, and content personalization. Consent may be withdrawn at any time.

The 919bet does not sell or share users' personal data for commercial purposes with third parties. Sharing only occurs when strictly necessary and always under contractual data protection guarantees:

• Payment processors: Brazilian financial institutions and fintechs involved in processing Pix, boletos, and card payments. These partners act as data processors and are subject to the same security obligations as 919bet;
• Game providers: companies such as Evolution Gaming and Pragmatic Play receive only the minimum data necessary for session authentication in live casino games and slots. They do not receive any financial data;
• Infrastructure services: cloud server providers and analytics services used internally, all operating under signed data processing agreements (DPA);
• Competent authorities: when required by law, court order, or formal request from authorities such as the Federal Revenue Service, COAF, Federal Police, or Public Prosecutor's Office — in accordance with applicable Brazilian legislation;
• Audits and certifications: independent RNG certification laboratories and compliance auditors, always with restricted and controlled access.

The 919bet uses cookies and similar technologies to enhance the user experience, secure sessions, and understand how users interact with the platform. Below we explain the types of cookies we use:

• Essential cookies: required for the basic operation of the platform — authentication, session management, and security. They cannot be disabled without compromising your use of 919bet;
• Performance cookies: collect anonymous data about how you use the platform — pages visited, session duration, errors encountered — to help us improve the experience;
• Functionality cookies: remember your preferences, such as language, decimal odds format, and accessibility settings;
• Analytics cookies: used internally to measure the performance of platform sections, including Brasileirão betting pages, slots, and live casino. No identifiable data is shared with third parties in this process.

You can manage your cookie preferences at any time by accessing Account Settings → Privacy → Manage Cookies. Disabling non-essential cookies may affect some platform features, but will not prevent access to core services.

Protecting our users' data is a core technical and operational priority of 919bet. The security measures implemented include:

• 256-bit SSL Encryption across all data transmissions between your device and 919bet's servers;
• Two-factor authentication (2FA) available to all users — we strongly recommend enabling it;
• Continuous monitoring of access logs and transactions to detect anomalous behavior and intrusion attempts;
• Restricted access controls internally: only employees with a verified operational need are granted access to users' personal data;
• Encrypted backups on a regular basis to geographically separate servers;
• Penetration testing and security audits conducted periodically by independent specialized firms;
• Incident response policy: in the event of a data breach, 919bet will notify the ANPD (National Data Protection Authority) and affected users within the legal timeframes established by the LGPD.

The 919bet retains personal data for as long as necessary to fulfill the purposes described in this policy or to meet applicable legal obligations. The general retention criteria are:

• Registration and identity data (KYC): retained for the duration of the account and for up to 5 years after closure, in accordance with anti-money laundering requirements (Law No. 9,613/1998);
• Financial transaction history: retained for up to 5 years after the transaction, in compliance with Brazilian tax and regulatory obligations;
• Betting and game history: retained for up to 2 years after bets are placed, except where a specific court order or regulatory requirement applies;
• Access and security logs: retained for up to 6 months, in accordance with the Brazilian Internet Civil Framework (Law No. 12,965/2014);
• Support communications: retained for up to 2 years for quality assurance and dispute resolution purposes;
• Marketing data (with consent): retained until you withdraw consent or request deletion.

Once the applicable retention period has expired, data is securely deleted or anonymized so that it can no longer be linked to you.

The LGPD guarantees you, as a data subject, a set of rights that 919bet is committed to respecting and facilitating. See your rights and how to exercise them:

To exercise any of these rights, please contact us by email at privacidade@919bet.best with the subject line "LGPD Request – [your right]". We respond within 48 business hours. In cases requiring additional identity verification, the deadline may be extended to up to 15 business days, as permitted under the LGPD.

If you are not satisfied with our response, you have the right to file a complaint with the National Data Protection Authority (ANPD) at gov.br/anpd.

The services of 919bet are intended exclusively for individuals aged 18 and over. The platform does not knowingly collect personal data from anyone under 18.

If 919bet determines that a user is under 18, the account will be immediately closed, the data will be deleted, and any balance will be cancelled in accordance with our Terms and Conditions. Parents or guardians who believe a minor has used the platform should contact us immediately at suporte@919bet.best so we can take the appropriate action.

In certain operational situations, personal data may be processed by servers or infrastructure providers located outside Brazil — such as cloud service providers used by 919bet.

When this occurs, 919bet ensures that:

• The transfer only takes place to countries or international bodies that offer a level of personal data protection equivalent to that required by the LGPD;
• Data processing agreements (DPAs) with standard contractual clauses are signed with all international partners;
• Transferred data is limited to the minimum necessary for the specific purpose and protected with encryption equivalent to that used in Brazil;
• No personal data is transferred for the purpose of commercial sharing with international third parties.

The 919bet may update this Privacy Policy periodically to reflect changes in data processing practices, new regulatory requirements, or improvements to the platform's services.

When changes are significant, you will be notified at least 7 days in advance via:

• Email address registered to the account;
• A visible notification in your account dashboard on your next login;
• Informational banner on the platform's home page.

The current version of this Policy is always available on this page, with the date of the last update shown at the top. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

The 919bet has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and handling data subject requests. You can reach the DPO or our privacy team through the channels below: